my frustration I just wanted to express my frustration with my order and service from last month. I ordered floating frames because I had some canvases I wanted to put between two pieces of glass to display and my online research showed that's what they were called. When my order arrived I was surprised to find that floating frames means something else on this website and of course I couldn't return them. So I was out $300. I also didn't receive all of the pieces to hang the other regular frames I had ordered and when I called, the woman on the phone didn't believe me at first and then never sent the supplies she promised. I bought them at Loews last week. I've worked with several online frame shops the last few years but this has been the worst experience.
Melinda, | great customer service. Thank you for your great customer service. You exceeded my expectations. I was given helpful information during my phone inquiry. A great, professional service. I will be sure to recommend you to others! My package arrived ahead of schedule and was perfect. Thank you so much!
Sonia R, Edmonton | It is just beautiful I just received the picture of my grandson making his 1st Communion. He and my granddaughter are standing together in the photo...It is just beautiful. I was concerned that the pink of her dress may not come out the right colour but it did..It is just as I had imagined..Thank you so much and you were so kind to me and thank you for all of the corespondents. I am very pleased with the end product...It makes such a difference with the gray lines taken off of the floor and the big gold letters taken out...You did excellent work.
Paula, | Excellent customer service Excellent customer service, prompt delivery and high standards!!! I will definitely be placing more orders. Thank you
Zuhal, Sydney, Australia |